FAQ

I-Q1: Iyini I-Minimum Order Quantity(MOQ)?

A1: Alikho inani elinqunyelwe, i-oda lesampula noma i-oda elincane liyamukeleka.

Q2: Sithini isikhathi sokuhola? (Kuzothatha isikhathi esingakanani ukulungisa izimpahla zami?)
A2: Phakathi Kwamahora angu-24 wama-oda esampula, izinsuku ezingu-3-5 zama-oda enqwaba.(Isikhathi esiqondile sizosuselwa kuzimfuneko).

Q3: Uzongilethela kanjani izimpahla zami?
I-A3: Imvamisa, sizothumela izimpahla ngomoya, ngolwandle nange-express, njenge-DHL, i-Fedes, i-UPS,
I-TNT esekelwe ezidingweni zamaklayenti ahlukene.

Q4: Kuzodingeka ngilinde isikhathi esingakanani ukuze ngithole izimpahla zami?
I-A4: izinsuku ezingu-2-3 nge-air Express, izinsuku ezingu-2-6 zomoya, izinsuku ezingu-20-35 zolwandle.

Q5: Ungakwazi ukuphrinta ilogo yami emikhiqizweni?
I-A5: Yebo, singenza umklamo wakho siqu noma sibeke uphawu lwakho emkhiqizweni, sicela uthumele umklamo wakho
noma ukubuza ku-imeyili yethu (i-Whatsapp noma i-Skype), kodwa futhi nomklamo wokupakisha nezinye izinsiza ze-OEM
ayatholakala.

Q6: Ithini ikhwalithi yomkhiqizo wakho?
I-A6: Izinto zethu zokusetshenziswa zonke zithengwa kubahlinzeki abaqeqeshiwe. Futhi sine-QC eqinile kakhulu
ejwayelekile ukuqinisekisa ukuthi imikhiqizo yethu yokugcina ihlangabezana nezidingo zakho. Wonke umkhiqizo, thina 100%
ukuhlola ngaphambi komkhumbi.

I-Q7: Ingabe uyinkampani yefektri noma yokuhweba?
I-A7: Siyimboni ye-cartridge kayinki (Umkhiqizi).

1.Uma uthola imikhiqizo, uma ungazi ukuthi ungayisebenzisa kanjani, sicela uxhumane nomthengisi wethu. Sizokuphendula emahoreni angu-24.
2.Uma uthenga imikhiqizo, sinikeza ukwesekwa kwezobuchwepheshe.
3.Ngemva kokuthenga imikhiqizo kithi, nizoba amakhasimende ethu e-VIP, i-oda elilandelayo noma imikhiqizo ehlobene uzothola isaphulelo kanye nentengo ye-VIP.

Isiqinisekiso sekhwalithi nesevisi:
1. 100% ihlolwe ngaphambilini ngaphambi kokuphuma embonini
2. Yonke imikhiqizo yethu isebenza kahle kwiphrinta yangempela
3. Ithimba lethu lochwepheshe lizoyilungisa yonke inkinga onayo
4. Umkhiqizi okhethekile onolwazi lweminyaka eyi-10
5. Isevisi yamakhasimende enhle kakhulu nokusekelwa kwezobuchwepheshe
6. Uhlelo oluqinile lokulawula ikhwalithi kanye nomnyango we-R&D ochwepheshe